Question 1

Do you have payment methods other than cash?

Accepted Answer

For payments other than cash, you can use the following methods:

Credit card JCB/VISA/Mastercord/ AMEX
Electronic money ID / Quicpay / Rakuten Edy / waon / nanaco / Transportation (Suica / PASMO, etc.)
QR payment PayPay / Rakuten Pay / Merpay / LINEPay / d Payment / auPAY / WeChat Pay / UnionPay / ALIPAY
Gift certificate High Note stationery certificate / VISA gift certificate / JCB gift certificate *Library cards cannot be used.

* Miraiya Shoten Takasaki follows Miraiya Shoten's payment method.
Book coupons and book cards can be used.
High Note gift certificates cannot be used.

Question 2

What can gift certificates be used for?

Accepted Answer

Gift certificates can be used for:

・High note stationery coupon
・VISA gift certificate
・JCB gift certificate
 
*Library cards cannot be used.

In addition, for Miraiya Shoten Takasaki, payment methods follow Miraiya Shoten's payment method (library card can be used)

Question 3

About wrapping

Accepted Answer

Products purchased from High Note can be wrapped in original gift bags or original wrapping paper. Please inform the staff at the time of payment. The price is 30 yen for wrapping paper and 5 to 30 yen for gift bags.

There is also a self-wrapping corner. It is free if you wrap it yourself (excluding Miraiya Shoten Takasaki).
We do not provide wrapping services for items brought in that were purchased from other companies, nor for wrapping items that we sell. note that.

Question 4

返品について

Accepted Answer

弊社店舗でご購入いただいた商品であれば、原則として
・ご購入日から１週間以内
・未使用
・未開封
上記の場合に限り、ご返品・ご交換を承っております。お買い上げ店舗まで商品とレシートをお持ちください。
また、お取り寄せ商品につきましては、ご返品の承りができない場合もございますので、あらかじめご了承くださいませ。

Question 5

About holidays

Accepted Answer

We are open every day of the year, except for the year-end and New Year holidays.
*In the event of a temporary closure, we will notify you in-store, on our website, or on SNS.

Question 6

Can you make stamps and seals?

Accepted Answer

Available at all High Note stores. It takes about 2 to 10 days from ordering to delivery. *Delivery times vary depending on the product. We apologize for the inconvenience, but please contact the store you plan to use directly for details.

Question 7

Can I order the product?

Accepted Answer

You can also choose products from our catalog that are not available in our stores. It takes about 2 to 10 days from ordering to delivery. *Delivery times vary depending on the product. We apologize for the inconvenience, but please contact the store you plan to use directly for details.

Question 8

Do you offer copy services?

Accepted Answer

The copy service provided at the High Note Takasaki store has ended on September 30, 2022.
Not available at other stores

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